The Customer Experience
Wednesday, 16th July 2025 – 9:30 a.m. to 4:30 p.m.
Glasgow
Beyond the Buzzwords: Revenue-Driven Strategies for Altnet Growth
Join us in Glasgow on July 16th for a day of insights that matter to your bottom line.
“The Customer Experience” brings together telecom innovators who are navigating the real challenges of our industry – from evaluating AI’s actual impact on service delivery to helping Altnets compete with the big players. Our panels tackle the tough questions about MDU access and infrastructure sharing that affect your daily operations.
Interactive discussions encourage honest questions, while generous networking breaks give you the chance to connect with potential partners. Complimentary lunch provided.
Fresh perspectives. Actionable strategies. A worthwhile day away from the office.
Operators are welcome to join this event free of charge. Please reach out to charissa@inca.coop for more information.
£ 145 – INCA Members
£220 – Non Members
Supplier’s Innovation Day: Reusing Assets
Wednesday, 30 July 2025 – 1 p.m. to 4:30 p.m.
Wolverhampton
With 100’s of thousands of kilometres of fibre and duct deployed over the past few years, as well as large volumes of poles and other infrastructure, there is a glut of spare capacity in the industry that is not being realised. Explore how assets can be secured, sweated and re-used safely and securely by others in this innovation event.
£75 – INCA Members
£125 – Non Members
Past Events
What the CoP? Making sense of the TSA
Thursday, 19th June 2025 – 9:30 a.m. to 11:30 a.m.
Webinar
Learn how suppliers to Tier 1 and 2 providers can effectively navigate increasingly complex TSA obligations and demonstrate compliance while maximising existing resources. Our expert speakers will reveal how today’s compliance challenges connect to tomorrow’s expanded requirements as Ofcom enhances resilience expectations and the government extends Cyber Resilience frameworks.
Gain practical, forward-looking strategies to build a resilient governance approach that addresses both current TSA requirements and the evolving regulatory landscape.
Free – INCA Members
Discussing the TAR With Ofcom
Friday, 16 May 2025 – 10 a.m. to 1 p.m.
London
INCA members have been invited to discuss the Telecoms Access Review (TAR) consultation directly with Ofcom on 16th May in London. This is an opportunity to hear directly from Ofcom on key topics included within the TAR, to understand the rationale behind their inclusion.
